Job Description
At Solaris HealthCare College Park, located at 730 Courtland St, Orlando, FL 32804, we understand that a significant change in health can be challenging. That's why our mission is to provide top-quality care that helps our residents move forward and resume their normal way of life.
We believe that who we are and what we stand for is evident in our name. At Solaris HealthCare College Park, we strive to care for each resident like family, recognizing that compassionate, personalized care can achieve limitless possibilities. By joining our team, you will be part of a dedicated group of professionals committed to supporting and uplifting our residents, ensuring they receive the best possible care to lead fulfilling lives.
Join us at Solaris HealthCare College Park and make a meaningful difference in the lives of our residents every day! General Description:
This position is responsible for the admission of patients to the center and coordinates center services to fulfill patients' basic psychosocial needs as well as arranging for the discharge of the patient at the appropriate time. Serves as center ombudsman.
Qualifications/Experience/Requirements: - Bachelor's degree from accredited college or university, preferably BSW or related social service field
- Experience in dealing with people in crisis is preferable
- Knowledge of casework process, needs of geriatric patients, medical settings, working knowledge of social and health resources of community, working knowledge of funding resources such as Medicare, Medicaid, and insurances
- Imagination and creative ability, skill in working cooperatively with other professionals, ability to organize and carry out responsibility efficiently and effectively
- Proficiency in standard English
Responsibilities: - Admit patients to center, following policies and procedures outlined by State, Federal, and Company guidelines
- Establish and maintain a waiting list, ensuring that applicable State, Federal and Company policies are followed
- Participate in room assignments, ensuring that patients, families and all departments are informed
- Ensure that all records required to be filled out are done so completely, legibly, and in a timely fashion
- Be able to prepare for and participate in multi disciplinary Patient Care Planning Conferences
- Act as Ombudsman, informing patient and family of patient's rights and privileges
- Keep accurate records of complaints, and report complaints and suggested remedies to the administrator
- Perform case work with patients and families, consisting of basic counseling, arranging for transportation, encouraging family participation, and others as necessary to meet patients' needs
- Upon admission and throughout stay, coordinate information which will enable patient to be discharged at medically appropriate time
- Provide information to other facilities with whom there is a Transfer Agreement on discharge
- Participate in Utilization Review meetings
- Be aware of community resources, and be able to refer appropriate patients to those resources
- Develop programs for presentation to various groups regarding nursing home services and/or other marketing related aspects as designated by administrator
- Participate in continuing education programs available, with consent of administrator
- Participate in center's quality assurance program
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