Senior Network Analyst Job at S&C Electric, Chicago, IL

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  • S&C Electric
  • Chicago, IL

Job Description

As an S&C Electric team member, you'll work on projects that have real-world impact. You'll help transform the grid for resilient and reliable power worldwide. S&C has more than a 100-year history of innovation and has been 100% employee-owned since 2012. We continue this legacy as a trusted, forward-thinking leader in the electrical industry. You will advance a safer, more reliable, and more resilient electrical grid. Our products help the grid adapt to severe weather and transition to clean energy. We're big enough to be a respected industry leader but small enough for you to impact our company directly. Our commitment gives you opportunities to impact on and off the job positively. Join S&C to make an impact on tomorrow's energy challenges and become an employee-owner!

Hours

  • 8:00 am - 5:00 pm (Mon-Fri) Hybrid

Compensation

At S&C, we are dedicated to providing competitive and equitable compensation for all our team members, and we are committed to transparency in our pay practices. The estimated annual base salary range for this position in the United States is $94,160 - $124,762. Individual pay within this salary range is determined by several compensable factors, including performance, knowledge, job-related skills and experience, and relevant education or training. This role is also eligible for S&C's annual incentive plan (AIP), subject to eligibility criteria.

Join Our Team as a Senior Network Analyst!

S&C Electric Company is a global provider of equipment and services for the highly competitive electric power industry. We are seeking an enthusiastic and passionate professional Network Analyst under the general direction of the manager of Network Infrastructure Services. The Network Analyst is responsible for ensuring the health, performance, and security of S&C Electric Company's global network infrastructure, which supports over 3,000 endpoint devices across 20 offices in 7 countries. This role involves managing connectivity across all S&C locations, including inter-site and datacenter connections, VPNs, and network device updates and changes. The ideal candidate will have hands-on experience with Cisco environments and will be expected to stay current with industry standards and best practices. Strong written and verbal communication skills are essential for effectively collaborating with business partners, leadership, and cross-functional teams. The Senior Network Analyst will work closely with the Infrastructure Team to implement projects, resolve incidents, and identify opportunities for network improvements. A successful candidate will be a proactive, approachable team player with a passion for knowledge sharing, a customer-focused mindset, and a proven ability to prioritize tasks while maintaining professionalism, empathy, and urgency.

Key Responsibilities:

  • Deliver high-quality technical support to internal users, ensuring efficient issue resolution.
  • Install, maintain, and upgrade LAN/WAN/WLAN and network systems, including Azure and Oracle Cloud integrations.
  • Administer network devices and firewalls to maintain performance and security.
  • Troubleshoot and resolve network incidents, identifying root causes and trends.
  • Document network configurations, procedures (MOPs), and technical resolutions.
  • Create and maintain training materials and technical documentation.
  • Guide and mentor junior team members on technical standards and problem-solving.
  • Prioritize and respond to support requests, ensuring timely assistance.
  • Complete assignments as a member of a project team and lead small to medium-sized projects.
  • Communicate status, issues and resolutions to business clients, supervision, and project managers.
  • Follow established IT standard work procedure documentation and best practices.
  • Understand and comply with all applicable Company policies and rules.
  • Provide off-hours, on-call support for Oracle EBS as needed.

What you'll Need To Succeed:

  • A 4-year degree in Information Systems / Computer Science / related field or equivalent experience supporting an enterprise computer network.
  • Cisco CCNA Certificate

Preferred:

  • Cisco CCNP Certificate

S&C Electric is committed to equal-opportunity employment. All employees and applicants will be considered without regard to age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law. If you are an individual with a disability and need an accommodation to complete the application, please email us at TAsupport@sandc.com.

No fixed deadline

#LI-BB1

Job Tags

Local area, Worldwide,

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