Patient Experience Manager Job at Sodexo Group, Cincinnati, OH

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  • Sodexo Group
  • Cincinnati, OH

Job Description

Sodexo is seeking a Patient Food Service Experience Manager at the UC Health Medical Center in Cincinnati, Ohio . This strategic food service leader will direct patient feeding operations at this hospital. The food service manager will lead, mentor, and develop a team of frontline staff and supervisors, working closely with nurses and patients to meet and exceed expectations. Incentives Sodexo offers a comprehensive benefits package including paid time off, holidays, medical, dental, vision, 401K, ongoing training and development programs, tuition reimbursement, and health and wellness programs. Role Overview The role involves leading daily operations of the patient room service dining program, engaging with patients and nurses to improve satisfaction, managing and training staff, and ensuring safety and sanitation standards are met. What We Offer Competitive and equitable compensation based on experience, education, and skills. Benefits include medical, dental, vision, wellness programs, 401(k) with matching, paid time off, holidays, career growth opportunities, and tuition reimbursement. What You Bring Management experience in hospitality, hotel, or food service industries Strong interpersonal skills and a passion for customer service Ability to meet and exceed customer, patient, or client expectations Leadership skills to build and engage teams Background as a Registered Dietitian (RD), Dietetic Technician, or Certified Dietary Manager is a plus but not required Who We Are Sodexo aims to improve quality of life and contribute to community progress through food services, facilities management, and integrated solutions. We value diversity, inclusion, and equal opportunity, fostering a respectful environment where all employees can thrive. Qualifications & Requirements Minimum education: Associate's Degree or equivalent experience. Management experience: at least 2 years. Functional experience: at least 1 year in a Service Recovery role within a large hospitality or hospital environment. #J-18808-Ljbffr Sodexo Group

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